Customer Program Manager
To lead the delivery of Canatu's CNT EUV Pellicle solutions to global leaders in semiconductor manufacturing.
Canatu (CANATU, Nasdaq First North, Finland) is a fast-growing deep technology company creating advanced carbon nanotubes (Canatu CNTs), related products, and manufacturing equipment for the semiconductor, automotive, and medical diagnostics industries. Together with pioneering companies, Canatu transforms products with nano carbon for a better tomorrow.
Canatu's versatile platform technology has broad potential applications. Its current core includes CNT membranes for extreme ultraviolet (EUV) processes in the semiconductor industry, enabling the manufacturing of the most advanced chips, as well as film heaters for advanced driver-assistance systems (ADAS) in the automotive industry. Additionally, electrochemical sensors for medical diagnostics are in the development phase. Canatu’s patented CNT reactors and Dry DepositionTM method yield clean and pristine CNTs. The company operates through two business models: selling CNT products directly, as well as selling CNT reactors and licensing the related technology so that customers can produce CNT products under a limited license.
Headquartered in Finland, Canatu also operates in the US, Japan, and Taiwan. Founded in 2004 as a spin-off from Aalto University’s Nanomaterials Group, Canatu currently has around 140 employees representing over 35 nationalities, with 20 per cent holding or pursuing doctorates. Discover more at www.canatu.com and follow us on LinkedIn.
We are seeking an experienced and passionate
Customer Program Manager
to lead programs focused on developing and delivering CNT-based EUV pellicle technology to global leaders in semiconductor manufacturing.
Responsibilities:
- Lead customer projects and programs to ensure high quality and on-time delivery of Canatu solutions for desired market outcomes-Canatu's customers are highly demanding, and our projects often push the boundaries of technology, venturing into new territories and domains. You will engage continuously with the customer to ensure we understand their requirements and drivers, and keep them updated on project progress. You will provide clarity, targets, and plans to the internal development team.
- Lead the assigned Canatu team: ensure clarity of targets, deliverables and timelines, and create a collaborative and positive working environment where the team is able to deliver at its highest level-You will oversee a portfolio of technically demanding development and delivery projects. These projects typically involve delivering and customizing Canatu’s CNT reactors and processing tools, and fine-tuning industrial processes to meet customer requirements. You will work closely with both the customer’s and Canatu’s Engineering, Supply Chain teams, and subcontractors.
- Establish the project plan: together with the customer, define project scope including project deliverables and securing the necessary resources-You will create program and project plans with the customer and/or internal development teams, ensuring that projects are delivered as planned, with high quality and on time. Success for you and the program team means delivering our products to successfully to market and ensuring customer satisfaction.
- Drive project execution-You will ensure projects are delivered within agreed scope, budget, schedule, and quality. Track project activities, create high-quality project documentation, and monitor and manage project risks and any critical issues.
- Lead Customer and Partner engagement-You will serve as the primary interface towards the customer for product and technology topics, manage customer relationship by building confidence and trust, and ensuring project progress.
- Contribute to developing the Business Unit work practices-You will identify opportunities to simplify processes, methods, and tools. Drive improvement activities related to risk management.
Qualifications:
- You have several years of experience and a results-focused track record in leading technically complex development projects and programs with demanding business-to-business customers.
- You are accustomed to working intimately with customers’ technical and product teams.
- You have strong understanding and experience in semiconductor manufacturing technology, including market drivers, stakeholders, and development practices.
- You are an inspiring leader in a project context. You work well with different internal and external stakeholders, keeping your project on track and fostering a positive and constructive working environment. In challenging situations, you will remain calm and lead the team to solve problems and get back on track.
- You have experience in identifying, working with and managing external partners to deliver services and contracted work when needed.
- You have excellent written and oral communication and negotiations skills, and the capability to communicate effectively with customers and internal stakeholders, confidently handling demanding situations.
- You have a university degree in a relevant technology field (MSc or PhD).
- You are fluent in English.
ABOUT CANATU
As an entrepreneurial company, you will be a part of a dynamic and forward-looking scale-up with great team spirit and peer support. At Canatu, the following core values define who we are and who we want to be, guiding us in our day-to-day work:
- Curiosity to discover provides us with the spark that takes us out into the world to observe and find.
- Commitment to achieve is how we take those discoveries from ideas to something concrete.
- Collaboration for impact is required to develop what we create into impactful and meaningful products.
- Passion for progress keeps us working for new ways to do things for better tomorrows.
Does this resonate? It’s what defines us. Join us to do work with an impact.
For more information on this position, please contact Salla Oksala at salla.oksala@canatu.com . Pls apply latest by 30th of April, 2025.
- Locations
- Petikko, Vantaa, Finland
- Remote status
- Hybrid
About Canatu Finland Oy
Canatu is a carbon nanomaterial developer creating the most advanced carbon nanotubes (CNT) for industry-transforming products. Canatu CNT technology has been created with a unique process that ensures the required versatility and reliability for highly engineered solutions. We have partnered up with forerunner companies to transform products for better tomorrows with nano carbon. Our focus lies in the automotive and semiconductor industries, with our portfolio’s core spanning from ADAS heaters, 3D touch sensors and EUV membranes. Our experts here at Canatu think big and create impact on the tiniest scale – nano solutions for massive impact. Canatu’s headquarters are in Finland with sales offices also in the US, Japan, and Taiwan.
Customer Program Manager
To lead the delivery of Canatu's CNT EUV Pellicle solutions to global leaders in semiconductor manufacturing.
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